Shipping Policy
Shipping Time
- International Orders: Delivery times vary depending on your location. Typically, orders take between 7-15 business days to arrive after shipment.
- Processing Time: Once your order is placed, please allow 1-3 business days for processing before shipment.
Shipping Costs
- Standard Shipping: We offer free shipping on orders over $99. For orders below that, a shipping fee will apply depending on your region.
- Expedited Shipping: Available for an additional fee. Delivery times range from 7-15 business days depending on location.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your package's journey.
Return & Exchange Policy
Returns
- 30-Day Return Window: We offer a 30-day return window for all our products. If you are not satisfied with your purchase, you can return the item for a full refund, no questions asked.
- Return Eligibility: To be eligible for a return, the item must be in new and unused condition. It should be returned in its original packaging.
- Return Shipping Fees: Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
Exchanges
- Defective or Damaged Items: If you receive a defective or damaged product, please contact us within 7 days of receiving the item. We will arrange a free exchange or issue a refund.
- Exchange Process: If you wish to exchange your item for another model or color, please follow the standard return process and then place a new order for the replacement.
Refunds
- Processing Time: Refunds are processed within 7-10 business days after we receive your returned item. You will be notified via email once your refund has been issued.
- Refund Method: Refunds will be credited to the original payment method used at the time of purchase.